Benefits

Wireless Works provides complete supply-chain services for the entire life cycle of handsets and accessories—from manufacture through software customization, activation, distribution, testing, authorized repair (in-warranty and out-of-warranty), reconditioning, asset recovery, recycling and/or disposal.

Wireless Works—Helping Your Business Thrive

The wireless industry is extremely competitive, customers are expensive to attract and retain, and they are more demanding than ever. Business and consumer customers are familiar with many brands of wireless handsets and accessories. They want the right product at the right time and the right price.

Wireless Works supports your ability to:

  • Retain existing wireless customers
  • Build product and service loyalty
  • Maximize growth in new customer additions
  • Deliver exactly the products and services that customers want—when they want them
  • Provide quality service after the sale
  • Bring customers back for additional purchases
  • Deliver on brand promises


How Wireless Works is Different

Convenient
Wireless Works is the only company offering a comprehensive set of wholesale products and services for the wireless industry supply chain. Wireless Works relieves all your distribution, forward logistics and reverse logistics headaches, efficiently handling all:

  • Outbound distribution of handsets and accessories from manufacturers to wireless operators and retailers.
  • Inbound flow of devices from wireless operators and retailers for appropriate disposition through repair, reconditioning, and recycling services.

Enjoy a cost effective, one-stop source for all your supply chain needs. Save time and money because there’s no need to “shop around.”

Reliable
Wireless Works has a proven track record as a trusted business partner. We view every transaction as part of a long-term client relationship and demonstrate integrity in every communication with customers.

Since 2002, Wireless Works has built a reputation for a reliable supply of high quality products, as well as strict process controls and ethical business conduct. Wireless Works has invested in its own facilities and employees to ensure outstanding performance, quality control and delivery standards. Business continuity plans, including preventive and recovery procedures, are in place to ensure high availability of the repair network.

Responsive and Innovative
Wireless Works quickly and flexibly builds and integrates solutions that fit real client needs for distribution and high-quality services. These bundled solutions efficiently and cost-effectively manage all forward and reverse logistics challenges. Solutions can be customized to meet specific customer requirements.

High Value
Wireless Works offers high-quality products from well known global brands, including:

BenQ Global LG Motorola
Nokia Samsung Sony Ericsson
UTStarcom

Wireless Works specializes in providing product and service excellence at highly competitive prices, enabled by a highly efficient operation.

The company understands that equipment manufacturers and network operators have invested heavily in development of appealing devices and services. Wireless Works helps preserve the value of national and global brands with quality repair and refurbishing services that return handsets to their original specification, satisfying customers and end users.

Since it works directly with retailers nationwide, Wireless Works has early insight into consumer demand and customer feedback on handsets, accessories and services. This timely intelligence enables Wireless Works to consult with its business customers and provide valuable advice on product management, sales and marketing. As a result, Wireless Works clients obtain competitive advantage in the marketplace.

Dependable
You can count on Wireless Works, year after year. The company is professionally managed, profitable, rapidly growing and well positioned for future growth, as well as acquisitions. In addition, Wireless Works continuously:

  • Increases competencies and capabilities by hiring experienced professionals from within the wireless industry
  • Enhances product lines and service offerings
  • Adopts industry best practices
  • Implements sophisticated software systems to automate operations